Frequently Asked Questions

What time is check-in and check-out?

Check-in starts at 2:00pm
Check-out is by 10:00am

Early check-ins or late check-outs may be available depending on occupancy — give reception a call to check availability.

What are your reception hours?

Reception is open daily from 8:30 am to 5:30 pm. Our team is on hand to help with bookings, directions, or any questions during your stay.

Can I arrive after hours?

Yes. If you’re expecting to arrive after reception closes, please contact us during the day so we can arrange after-hours check-in and provide you access details.

Is it better to book direct?

Yes, booking direct provides access to the full range of cabins and sites, along with flexible arrangements and local support if your plans change.

What types of accommodation do you offer?

We offer a mix of self-contained cabins, powered caravan sites, and spacious camping sites, suitable for travellers, families, couples, and long-stay guests.

Are linen and towels included?

Yes, all cabin stays include fresh linen and towels. Guests staying on sites will need to bring their own.

Are pets allowed?

Yes, pets are welcome on selected accommodation types (conditions apply). Please confirm availability when booking.

Do you offer long-term stays?

Yes. Shepparton Holiday Park provides affordable long-stay options for workers, retirees, and extended travellers. Contact reception for current availability and rates.

What facilities are available at the park?

The park provides a range of convenient facilities, including:

Swimming pool
Camp kitchen and BBQ areas
Guest laundry
Clean amenities with hot showers
Playground and outdoor recreation spaces

Is Wi-Fi included?

Yes, free Wi-Fi is available for guests throughout the park.

Is parking available for caravans, trailers, and larger vehicles?

Yes, our powered sites are spacious and easy to access, with room for caravans, RVs, and motorhomes.

What is your cancellation policy?

Cancellations are accepted in accordance with our booking terms and conditions. Please contact reception for details relevant to your stay type.

Do you have quiet hours?

Yes, quiet hours run from 10:00pm to 7:00am to ensure a peaceful experience for all guests.

Can visitors come to the park?

Visitors are welcome during the day and must sign in at reception upon arrival. Parking for visitors may be limited during busy periods.

Where is Shepparton Holiday Park located?

We’re located just minutes from Shepparton’s town centre, close to local shops, walking tracks, the Goulburn River, and key regional attractions.

What attractions are nearby?

Popular local highlights include the Shepparton Art Museum (SAM), Victoria Park Lake, Aquamoves, Moooving Art display, and numerous food and wine producers across the Goulburn Valley.

Is public transport available?

Yes. Local buses service the Shepparton area, and the Shepparton train station is a short drive away for easy travel to and from Melbourne.

Find a Spot and Make It Yours...

Browse our range of accommodation or site options. Book direct with us for the best rates.

Cabins

Comfortable, self-contained cabins offering space, privacy, and a relaxed base for your stay in Shepparton.

Caravan Sites

Level, easy-access caravan sites offering comfort, convenience, and a relaxed base near Shepparton’s key attractions.

Camping Sites

Relaxed grassy camping sites offering space, comfort, and a quiet getaway close to Shepparton.

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